Privacy Policy
Policy on Handling of Personal Data of Customers of Seino Logix Co., Ltd.
Seino Logix Co., Ltd., (hereinafter referred to as “we,” “us,” or “our,” as the case may be) collects your personal data when you use the services dedicated to the members of the web-based services “LOGIX NET” provided by us (such as WEB BOOKING, CARGO TRACKING and SHIPPING SCHEDULE SEARCH) and other services provided by us (the LOGIX NET services and any other services provided by us shall be hereinafter collectively referred to as “Services”).
Placing importance on your privacy and committed to the protection of your privacy, we establish the privacy policy as follows that provides for the collection of personal data and the method of use thereof. Please read the following policy to understand the type, usage, purpose of collection, disclosure destination and method of handling of the information that we collect.
Personal Data
Your “personal data” that we collect refers to the “personal data” as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003; hereinafter referred to as “Personal Information Protection Act”) and means the information about a living individual that can identify the specific individual by name, date of birth or other descriptions contained in such information or that contains personal identification codes.
Purpose of Acquisition of Customer Information
We shall acquire your information with your consent and use the information acquired for the following purposes. If we cease to provide the Services and the period necessary for the achievement of the purpose expires, we shall erase the information acquired by us.
(i) To provide the Services;
(ii) To improve and upgrade the Services or develop new services;
(iii) To inform about maintenance, important notices and other matters as necessary;
(iv) To respond to your inquiries about the Services (including the identity verification);
(v) To report the use status of the Services to you;
(vi) To use for the provision of services or distribution of advertisements according to your situation by researching and analyzing the use history, etc., of the Services;
(vii) To identify any breach of the Terms of Use or any attempt to use the Services for an unauthorized or unjustifiable purpose and refuse to permit use of the Services if the same is found;
(viii) To mail the SAILING SCHEDULE or postcards issued by us, notice of service information (such as direct mails and email newsletters), prizes for winners and various gifts; and
(ix) To inform when business needs arise.
Information Necessary for Use of LOGIX NET
We request that you provide your company name, department, title, name, company address, telephone number, email address, facsimile number and the like by filling in the form prescribed by us for use of the LOGIX NET. We also request that you enter your cargo information when you use WEB BOOKING.
If you fail to provide specified information, you may not be able to use all or part of the functions of the LOGIX NET.
About Cookies
The LOGIX NET uses “cookies” that are normally used on many corporate websites in order to improve operability and convenience with your consent. By setting “cookies” on your personal computer, you may register the same information as before, which significantly saves time and effort required for entering information.
You may disable “cookies” if you desire and may withdraw your consent to using cookies at any time; provided, however, that if cookies are disabled, you may not be able to use part of the functions of the LOGIX NET.
Scope of Use and Provision to Third Parties
We shall strictly manage personal data and shall not disclose or provide your data to any third party without your consent, except for the following cases:
(i) When it is necessary to protect human life, body or property, and it is difficult to obtain your consent;
(ii) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain your consent;
(iii) When it is necessary to cooperate with a national government agency or a local government or a person commissioned by such national government agency or local government in carrying out the affairs prescribed by laws and regulations, and obtaining your consent is likely to impede the execution of such affairs;
(iv) When we outsource all or part of the handling of personal data to the extent necessary for the achievement of the purpose of use in order to execute the business smoothly;
(v) When personal data is provided in connection with business succession due to merger or other reasons; and
(vi) When we share personal data with any specific person and inform you in advance of or make readily available to you such fact, the items of personal data to be used jointly, the scope of the joint users, the purpose for which such personal data is used by such joint users, and the name of the person responsible for the management of such personal data.
Outsourcing of Handling of Personal Data
We may outsource the handling of personal data, such as shipping address, company name and name, for the dispatch of goods. In this case, we shall fully examine the eligibility as an outsourcee and specify the matters, etc., regarding the obligations of confidentiality when executing a contract and exercise necessary and appropriate supervision over the outsourcee.
About Disclosure of Personal Data
We shall disclose your personal data to you without undue delay upon your request; provided, however, that we may not disclose all or part of your personal data in any of the following cases, and if we decide not to disclose your personal data, we shall inform you to that effect without undue delay.
(i) The disclosure is likely to harm your or a third party’s life, body, property or other rights or interests;
(ii) The disclosure is likely to seriously interfere with the proper execution of our business; or
(iii) The disclosure will otherwise result in violation of relevant laws and regulations.
Correction and Suspension of Use, etc., of Personal Data
1. If your personal data registered on the LOGIX NET is incorrect, we request that you correct such information on your own after logging in with your “User ID” and “Password.” If you need to confirm the history of WEB BOOKING, please see the “WEB BOOKING History/Edit Screen.”
We shall not correct your personal data without your consent; provided, however, that we may correct your registered information if such incorrect information clearly causes a problem in light of the purpose for which such personal data is acquired as prescribed in “Purpose of Acquisition of Customer Information” above (such as the name of municipalities and postal code, telephone number, facsimile number and email address).
2. If we are requested by a user to suspend use of or erase personal data (hereinafter referred to as “Suspension of Use, etc.”) for any of the following reasons, we shall conduct necessary investigation without undue delay and shall, based on the results thereof, implement the Suspension of Use, etc., of personal data in accordance with the relevant laws and regulations and inform the user to that effect; provided, however, that in the event that the Suspension of Use, etc., of personal data incurs a large monetary cost or is otherwise difficult and if alternative measures necessary to protect the user’s rights and interests are available, we shall take such alternative measures.
(i) When personal data is handled beyond the scope of the purpose of use;
(ii) When personal data has been acquired by wrongful means;
(iii) When personal data is used in a manner likely to promote or induce illegal or improper acts;
(iv) When personal data of the user is no longer required by us;
(v) When personal data containing special care-required personal information is leaked, lost or damaged (hereinafter referred to as “Leakage, etc.”) or Leakage, etc., of such personal data may have occurred;
(vi) When personal data Leakage, etc., the unauthorized use of which is likely to cause property damage has occurred or may have occurred;
(vii) When personal data Leakage, etc., that is likely to have been conducted for wrongful purposes has occurred or may have occurred;
(viii) When personal data Leakage, etc., that is likely to exceed one thousand (1,000) individuals has occurred or may have occurred;
(ix) When personal data the handling of which may harm the user’s rights or legitimate interests; or
(x) When customer information held by us is incorrect.
Method to Protect Personal Data
We shall take measures, including administrative, technical and physical measures, to prevent loss, theft, misuse, unauthorized access, disclosure, falsification or destruction of personal data.
We shall use Secure Sockets Layer (SSL) encryption for the LOGIX NET member registration and WEB BOOKING to maintain the confidentiality of personal data and transaction details transmitted on the internet (an SSL-enabled browser is required for member registration, WEB BOOKING and other tasks involving registration).
You may specify an arbitrary password at the time of the LOGIX NET member registration in order to protect your security.
We request that you take measures to protect your personal data by periodically changing your password and taking time to devise character use settings for your password in order to use the internet safely.
Company-wide Efforts to Protect Privacy
We are committed to the protection of your privacy. In order to maintain that your personal data is safe and secure, we comply with applicable laws and regulations and other norms, and communicate the guidelines on privacy to all employees and ensure thorough implementation of the measures to protect privacy internally.
We shall assume no responsibility for privacy protection measures on the websites of other companies (link destinations) posted on our website. When using the website of any other company, you are recommended to confirm the privacy policy of that company.
Procedures for Changing Our Privacy Policy
We shall review from time to time and endeavor to improve the provisions of this Policy. Unless otherwise provided for in the relevant laws and regulations and this Policy, the provisions of this Policy may be subject to change. Material changes shall be published, together with the latest Privacy Policy, on our website and shall become effective upon publication on our website.
Right to Data Portability
Regarding the “personal data” subject to the GDPR (General Data Protection Regulation) (hereinafter referred to as the “GDPR”), you as the data subject of the personal data shall also have the right to receive and transfer the personal data to another controller in a machine-processable format which we may provide.
Right to Lodge Complaint with a Supervisory Authority
If handling of your personal data is considered to breach the GDPR, you shall have the right to lodge a complaint with the supervisory authority, in particular, in the member state where you live, where you work or where the infringement allegedly took place.
Inquiries about Privacy
Please contact us through the following inquiry form for any inquiries about our Privacy Policy (including the disclosure, correction, addition, deletion, use or refusal to provide personal data). The person in charge will respond to your inquiries.
Governing Language
The governing language of our Privacy Policy shall be Japanese.
In the event that an English translation of our Privacy Policy is prepared for reference, only the original Japanese text shall have effect and the English translation shall have no effect.
